Flanagan, W. A. (2012). VoIP and unified communications: Internet telephony and the future voice network. Wiley.
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Citação norma Chicago
Flanagan, William A. VoIP and Unified Communications: Internet Telephony and the Future Voice Network. Hoboken, N.J.: Wiley, 2012.
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Citação norma MLA
Flanagan, William A. VoIP and Unified Communications: Internet Telephony and the Future Voice Network. Wiley, 2012.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.