Grigg, N. S., & Zenzen, M. (2009). The water workforce: Recruiting & retaining high-performance employees. American Water Works Association.
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Citação norma Chicago
Grigg, Neil S., and Mary Zenzen. The Water Workforce: Recruiting & Retaining High-performance Employees. Denver, Colo.: American Water Works Association, 2009.
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Citação norma MLA
Grigg, Neil S., and Mary Zenzen. The Water Workforce: Recruiting & Retaining High-performance Employees. American Water Works Association, 2009.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.