The ITSm process design guide developing, reengineering, and improving IT service management /
Guardat en:
Autor principal: | Knapp, Donna |
---|---|
Autor corporatiu: | ebrary, Inc |
Format: | Electrònic eBook |
Idioma: | anglès |
Publicat: |
Ft. Lauderdale, Fla. :
J. Ross Pub.,
c2010.
|
Matèries: | |
Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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