ebrary, Inc, Easterby-Smith, M., & Lyles, M. A. (2011). Handbook of organizational learning and knowledge management (2nd ed.). Wiley.
Citação norma Chicagoebrary, Inc, Mark Easterby-Smith, and Marjorie A. Lyles. Handbook of Organizational Learning and Knowledge Management. 2nd ed. Chichester, U.K.: Wiley, 2011.
Citação norma MLAebrary, Inc, et al. Handbook of Organizational Learning and Knowledge Management. 2nd ed. Wiley, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.