Cita APA (7th ed.)

Woodward, J. A. (2009). Creating the customer-driven academic library. American Library Association.

Cita Chicago (17th ed.)

Woodward, Jeannette A. Creating the Customer-driven Academic Library. Chicago: American Library Association, 2009.

Cita MLA (9th ed.)

Woodward, Jeannette A. Creating the Customer-driven Academic Library. American Library Association, 2009.