The librarian as information consultant transforming reference for the Information Age /
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| Main Author: | |
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2011.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- The library and information consultant
- Strategies for building and maintaining consumer relationships
- Marketing the library and information consultant's services : creating a sophisticated brand
- The business of consulting : managing employee service roles and consumer demand
- Developing the infrastructure and culture for continuous quality improvement.