APA-referens (7:e uppl.)
Murray, J., & Shaughnessy, B. P. (2011). Using CiviCRM: Develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM. Packt Open Source Pub..
Chicago-referens (17:e uppl.)
Murray, Joseph, och Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Birmingham, UK: Packt Open Source Pub., 2011.
MLA-referens (9:e uppl.)
Murray, Joseph, och Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Packt Open Source Pub., 2011.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.