Obálka

QR kód

Open services innovation rethinking your business to grow and compete in a new era /

"The father of Open Innovation is back, this time with his most expansive, most significant book yet. Open Innovation described a new paradigm for the management of industrial innovation in the 21st century: How useful industrial knowledge today is widely distributed around the world and firms...

Uloženo v:

Podrobná bibliografie
Hlavní autor:	Chesbrough, Henry William
Korporativní autor:	ebrary, Inc
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	San Francisco, Calif. : Jossey-Bass, 2011.
Vydání:	1st ed.
Témata:	Customer services. Technological innovations. Recessions > History > 21st century. Electronic books.
On-line přístup:	An electronic book accessible through the World Wide Web; click to view
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!

Podobné jednotky

Service innovation organizational responses to technological opportunities & market imperatives /
Vydáno: (2003)

The daily you how the new advertising industry is defining your identity and your worth /
Autor: Turow, Joseph
Vydáno: (2011)

Innovation and quality improvement in service organizations
Vydáno: (2002)

Niche envy marketing discrimination in the digital age /
Autor: Turow, Joseph
Vydáno: (2006)

Designing service processes to unlock value
Autor: Field, Joy M.
Vydáno: (2012)

Service recovery and service continuity
Vydáno: (2005)

Service design for business : a practical guide to optimizing the customer experience /
Autor: Reason, Ben, 1972-, a další
Vydáno: (2016)

Positively outrageous service how to delight and astound your customers and win them for life /
Autor: Gross, T. Scott
Vydáno: (2004)

New service paradigms AMA SERVSIG Conference 2003 /
Vydáno: (2004)

Managing quality customer service a practical guide for establishing a service operation /
Autor: Martin, William B.
Vydáno: (1989)

Managing knock your socks off service
Autor: Bell, Chip R.
Vydáno: (2007)

Delivering knock your socks off service
Vydáno: (2007)

Customer service : a practical approach /
Autor: Harris, Elaine K.
Vydáno: (2013)

Customer service : a practical approach /
Autor: Harris, Elaine K.
Vydáno: (2007)

Customer service : a practical approach /
Autor: Harris, Elaine K.
Vydáno: (2013)

Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
Vydáno: (2015)

Beyond customer service, revised
Autor: Gerson, Richard F.
Vydáno: (1998)

Service-ability create a customer centric culture and gain competitive advantage /
Autor: Robson, Kevin
Vydáno: (2013)

Secret service hidden systems that deliver unforgettable customer service /
Autor: DiJulius, John R., 1964-
Vydáno: (2003)

Delivering knock your socks off service
Autor: Zemke, Ron
Vydáno: (2003)

Client service excellence : the 10 commandments /
Autor: O'Sullivan, Larry
Vydáno: (2010)

Why service stinks ... and exactly what to do about it
Autor: Gross, T. Scott
Vydáno: (2003)

Enhancing customer experience in the service industry : a global perspective /
Vydáno: (2015)

Magnetic service /
Autor: Bell, Chip R.
Vydáno: (2006)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
Autor: Goodman, John A.
Vydáno: (2009)

Reaching for a new deal : ambitious governance, economic meltdown, and polarized politics in Obama's first two years /
Vydáno: (2011)

Customer service skills for corporate communication : a case study of KENCALL EPZ ltd /
Autor: Kipchirchir, Kili Sydney
Vydáno: (2011)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
Autor: Inghilleri, Leonardo
Vydáno: (2010)

Surprise! : The secret to customer loyalty in the service sector /
Autor: Magnini, Vincent P.
Vydáno: (2015)

Service quality an Emerald guide.
Vydáno: (2003)

Services marketing : integrating customer focus across the firm /
Autor: Zeithaml, Valarie A.
Vydáno: (2009)

Customer service training 101 quick and easy techniques that get great results /
Autor: Evenson, Renee, 1951-
Vydáno: (2005)

America's service meltdown restoring service excellence in the age of the customer /
Autor: Pupo, Raul
Vydáno: (2010)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
Autor: Blunt, Carolyn
Vydáno: (2013)

Consumer services and economic development
Autor: Williams, Colin C., 1961-
Vydáno: (1997)

Monitoring, measuring and managing customer service /
Autor: Goodman, Gary S.
Vydáno: (2000)

Services marketing : people, technology, strategy /
Autor: Lovelock, Christopher
Vydáno: (2011)

The service edge : 101 companies that profit customer care /
Autor: Zemke, Ron
Vydáno: (1989)

As Ohio goes : life in the post-recession nation /
Autor: Khoury, Rana B.
Vydáno: (2016)

Customer intimacy : pick your partners, shape your culture, win together /
Autor: Wiersema, Fred
Vydáno: (1996)