Cita APA (7th ed.)

Karten, N. (2009). Changing how you manage and communicate change: Focusing on the human side of change. IT Governance Pub..

Cita Chicago (17th ed.)

Karten, Naomi. Changing How You Manage and Communicate Change: Focusing on the Human Side of Change. Ely: IT Governance Pub., 2009.

Cita MLA (9th ed.)

Karten, Naomi. Changing How You Manage and Communicate Change: Focusing on the Human Side of Change. IT Governance Pub., 2009.