Smith, N., Wollan, R., & Zhou, C. (2010). The social media management handbook: Everything you need to know to get social media working in your business. Wiley.
Chicago-referens (17:e uppl.)Smith, Nick, Robert Wollan, och Catherine Zhou. The Social Media Management Handbook: Everything You Need to Know to Get Social Media Working in Your Business. Hoboken, N.J.: Wiley, 2010.
MLA-referens (9:e uppl.)Smith, Nick, et al. The Social Media Management Handbook: Everything You Need to Know to Get Social Media Working in Your Business. Wiley, 2010.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.