Hansal, A., Weigl, M., & Bull, T. (2010). Oracle Siebel CRM 8 installation and management: Install, configure, and manage a robust customer relationship management system using Siebel CRM. Packt Pub..
芝加哥风格引文Hansal, Alexander, Michael Weigl, 与 Tim Bull. Oracle Siebel CRM 8 Installation and Management: Install, Configure, and Manage a Robust Customer Relationship Management System Using Siebel CRM. Birmingham, U.K.: Packt Pub., 2010.
MLA引文Hansal, Alexander, et al. Oracle Siebel CRM 8 Installation and Management: Install, Configure, and Manage a Robust Customer Relationship Management System Using Siebel CRM. Packt Pub., 2010.
警告：这些引文格式不一定是100％准确.