APA-referens (7:e uppl.)
Walker, J. (2010). Service, satisfaction and climate: Perspectives on management in English language teaching. Emerald Group Publishing Limited.
Chicago-referens (17:e uppl.)
Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Bingley, U.K.: Emerald Group Publishing Limited, 2010.
MLA-referens (9:e uppl.)
Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Emerald Group Publishing Limited, 2010.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.