Forsyth, P. (2009). Negotiation skills for rookies: From rookie to expert in a week. Marshall Cavendish Business.
Citação norma ChicagoForsyth, Patrick. Negotiation Skills for Rookies: From Rookie to Expert in a Week. London: Marshall Cavendish Business, 2009.
Citação norma MLAForsyth, Patrick. Negotiation Skills for Rookies: From Rookie to Expert in a Week. Marshall Cavendish Business, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.