And the clients went wild! how savvy professionals win all the business they want /

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Bibliographic Details
Main Author:	Kuzmeski, Maribeth
Corporate Author:	ebrary, Inc
Format:	Electronic eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, c2010.
Subjects:	Customer services. Success in business. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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008	100308s2010 njua s 001 0 eng d
010			\|z 2010005940
020			\|z 9780470601761 (cloth)
035			\|a (CaPaEBR)ebr10419135
035			\|a (OCoLC)702369060
040			\|a CaPaEBR \|c CaPaEBR
050	1	4	\|a HF5415.5 \|b .K89 2010eb
082	0	4	\|a 658.8 \|2 22
100	1		\|a Kuzmeski, Maribeth.
245	1	0	\|a And the clients went wild! \|h [electronic resource] : \|b how savvy professionals win all the business they want / \|c Maribeth Kuzmeski.
260			\|a Hoboken, N.J. : \|b Wiley, \|c c2010.
300			\|a xvii, 270 p. : \|b ill.
500			\|a Includes index.
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2010. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Customer services.
650		0	\|a Success in business.
655		7	\|a Electronic books. \|2 local
710	2		\|a ebrary, Inc.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10419135 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 115172 \|d 115172