Bhat, K. S. (2010). Total quality management: Text and cases (Rev. ed.). Himalaya Pub. House.
芝加哥风格引文Bhat, K. Shridhara. Total Quality Management: Text and Cases. Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.
MLA引文Bhat, K. Shridhara. Total Quality Management: Text and Cases. Rev. ed. Himalaya Pub. House, 2010.
警告：这些引文格式不一定是100％准确.