Ramachandra, K., Chandrashekara, B., & Shivakumar, S. (2010). Services management: (including skill development) (Rev. ed.). Himalaya Pub. House.
Chicago-viite (17. p.)Ramachandra, K., B. Chandrashekara, ja S. Shivakumar. Services Management: (including Skill Development). Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.
MLA-viite (9. p.)Ramachandra, K., et al. Services Management: (including Skill Development). Rev. ed. Himalaya Pub. House, 2010.
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