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Looking beyond the runway airlines innovating with best practices while facing realities /

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Bibliográfalaš dieđut
Váldodahkki:	Taneja, Nawal K.
Searvvušdahkki:	ebrary, Inc
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	Burlington, VT : Ashgate, 2010.
Fáttát:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction. Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Airline industry strategies, operations and safety /
Almmustuhtton: (2011)

The global airline industry /
Almmustuhtton: (2016)

A profile of the global airline industry /
Dahkki: Gourdin, Kent N.
Almmustuhtton: (2016)

Straight and level practical airline economics /
Dahkki: Holloway, Stephen, 1952-
Almmustuhtton: (2008)

Air transportation a management perspective /
Dahkki: Wensveen, G. John
Almmustuhtton: (2011)

Air transportation a management perspective /
Dahkki: Wensveen, J. G.
Almmustuhtton: (2007)

American Airlines, US Airways and the creation of the world's largest airline /
Dahkki: Reed, Ted, 1948 April 2-, et al.
Almmustuhtton: (2014)

Communication in the U.K. budget airline industry : how pr affects corporate success /
Dahkki: Schimmel, Matthias
Almmustuhtton: (2014)

Contemporary issues shaping China's civil aviation policy balancing international with domestic priorities /
Dahkki: Williams, Alan, 1934-2011
Almmustuhtton: (2009)

Air transport in the 21st century key strategic developments /
Almmustuhtton: (2011)

Securing the future of U.S. air transportation a system in peril /
Almmustuhtton: (2003)

The effect of air passenger tax on airline performance in Kenya /
Dahkki: Asava, Melvin E.
Almmustuhtton: (2013)

Fusion of security system data to improve airport security
Almmustuhtton: (2007)

WOW and SkyTeam Cargo an in-depth analysis of strategic alliances for air cargo carriers and the impact on cargo airlines operations and success /
Dahkki: Smeritschnig, Florian
Almmustuhtton: (2013)

An introduction to airline economics
Dahkki: O'Connor, William E.
Almmustuhtton: (2001)

Airline finance
Dahkki: Morrell, Peter S., 1946-
Almmustuhtton: (2007)

Up in the air how airlines can improve performance by engaging their employees /
Almmustuhtton: (2009)

The airline industry
Almmustuhtton: (2006)

Practical applications in business aviation management /
Dahkki: Cannon, James R., et al.
Almmustuhtton: (2012)

Lessons from deregulation telecommunications and airlines after the crunch /
Dahkki: Kahn, Alfred E. (Alfred Edward)
Almmustuhtton: (2004)

Ready for takeoff? : the potential for low-cost carriers in developing countries /
Dahkki: Weisskopf, Nora, et al.
Almmustuhtton: (2014)

Future flight a review of the small aircraft transportation system concept /
Almmustuhtton: (2002)

Assessment of millimeter-wave and terahertz technology for detection and identification of concealed explosive and weapons
Almmustuhtton: (2007)

Assessment of the practicality of pulsed fast neutron analysis for aviation security
Almmustuhtton: (2002)

Airfares and ticketing /
Dahkki: Perlitz, lee
Almmustuhtton: (2001)

What drives phenomenal success?
Dahkki: Barrett, Colleen
Almmustuhtton: (2007)

Airworthiness an introduction to aircraft certification; a guide to understanding JAA, EASA and FAA standards /
Dahkki: De Florio, Filippo
Almmustuhtton: (2006)

Corporate aviation management
Dahkki: Castro, Raoul, 1914-
Almmustuhtton: (2011)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
Dahkki: Hayes, Bob E., 1963-
Almmustuhtton: (2009)

Build for change : revolutionizing customer engagement through continuous digital innovation /
Dahkki: Trefler, Alan
Almmustuhtton: (2014)

50 ways to keep your customers : "and get new ones" /
Dahkki: Timm, Paul R.
Almmustuhtton: (1992)

Creating customer value : the essentials of marketing
Dahkki: Learning Resources

Magnetic service /
Dahkki: Bell, Chip R.
Almmustuhtton: (2006)

Opportunities to improve airport passenger screening with mass spectrometry
Almmustuhtton: (2004)

What's the secret? to providing a world-class customer experience /
Dahkki: DiJulius, John R., 1964-
Almmustuhtton: (2008)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
Dahkki: Inghilleri, Leonardo
Almmustuhtton: (2010)

Secret service hidden systems that deliver unforgettable customer service /
Dahkki: DiJulius, John R., 1964-
Almmustuhtton: (2003)

Managing the customer experience : a measurement-based approach /
Dahkki: Wilburn, Morris, 1953-
Almmustuhtton: (2006)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Dahkki: Price, Bill, 1950-, et al.
Almmustuhtton: (2015)

Aviation security after four decades, it's time for a fundamental review /
Dahkki: Jenkins, Brian Michael
Almmustuhtton: (2012)