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Bibliografski detalji
Glavni autor:	Taneja, Nawal K.
Autor kompanije:	ebrary, Inc
Format:	Elektronički e-knjiga
Jezik:	engleski
Izdano:	Burlington, VT : Ashgate, 2010.
Teme:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction. Electronic books.
Online pristup:	An electronic book accessible through the World Wide Web; click to view
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Airline industry strategies, operations and safety /
Izdano: (2011)

The global airline industry /
Izdano: (2016)

A profile of the global airline industry /
od: Gourdin, Kent N.
Izdano: (2016)

Straight and level practical airline economics /
od: Holloway, Stephen, 1952-
Izdano: (2008)

Air transportation a management perspective /
od: Wensveen, J. G.
Izdano: (2007)

Air transportation a management perspective /
od: Wensveen, G. John
Izdano: (2011)

American Airlines, US Airways and the creation of the world's largest airline /
od: Reed, Ted, 1948 April 2-, i dr.
Izdano: (2014)

Communication in the U.K. budget airline industry : how pr affects corporate success /
od: Schimmel, Matthias
Izdano: (2014)

Contemporary issues shaping China's civil aviation policy balancing international with domestic priorities /
od: Williams, Alan, 1934-2011
Izdano: (2009)

Air transport in the 21st century key strategic developments /
Izdano: (2011)

Securing the future of U.S. air transportation a system in peril /
Izdano: (2003)

The effect of air passenger tax on airline performance in Kenya /
od: Asava, Melvin E.
Izdano: (2013)

Fusion of security system data to improve airport security
Izdano: (2007)

An introduction to airline economics
od: O'Connor, William E.
Izdano: (2001)

WOW and SkyTeam Cargo an in-depth analysis of strategic alliances for air cargo carriers and the impact on cargo airlines operations and success /
od: Smeritschnig, Florian
Izdano: (2013)

Airline finance
od: Morrell, Peter S., 1946-
Izdano: (2007)

Up in the air how airlines can improve performance by engaging their employees /
Izdano: (2009)

The airline industry
Izdano: (2006)

Practical applications in business aviation management /
od: Cannon, James R., i dr.
Izdano: (2012)

Lessons from deregulation telecommunications and airlines after the crunch /
od: Kahn, Alfred E. (Alfred Edward)
Izdano: (2004)

Ready for takeoff? : the potential for low-cost carriers in developing countries /
od: Weisskopf, Nora, i dr.
Izdano: (2014)

Future flight a review of the small aircraft transportation system concept /
Izdano: (2002)

Assessment of millimeter-wave and terahertz technology for detection and identification of concealed explosive and weapons
Izdano: (2007)

Assessment of the practicality of pulsed fast neutron analysis for aviation security
Izdano: (2002)

Airfares and ticketing /
od: Perlitz, lee
Izdano: (2001)

What drives phenomenal success?
od: Barrett, Colleen
Izdano: (2007)

Airworthiness an introduction to aircraft certification; a guide to understanding JAA, EASA and FAA standards /
od: De Florio, Filippo
Izdano: (2006)

Corporate aviation management
od: Castro, Raoul, 1914-
Izdano: (2011)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
od: Hayes, Bob E., 1963-
Izdano: (2009)

Build for change : revolutionizing customer engagement through continuous digital innovation /
od: Trefler, Alan
Izdano: (2014)

50 ways to keep your customers : "and get new ones" /
od: Timm, Paul R.
Izdano: (1992)

Magnetic service /
od: Bell, Chip R.
Izdano: (2006)

Creating customer value : the essentials of marketing
od: Learning Resources

Opportunities to improve airport passenger screening with mass spectrometry
Izdano: (2004)

What's the secret? to providing a world-class customer experience /
od: DiJulius, John R., 1964-
Izdano: (2008)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
od: Inghilleri, Leonardo
Izdano: (2010)

Secret service hidden systems that deliver unforgettable customer service /
od: DiJulius, John R., 1964-
Izdano: (2003)

Managing the customer experience : a measurement-based approach /
od: Wilburn, Morris, 1953-
Izdano: (2006)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
od: Price, Bill, 1950-, i dr.
Izdano: (2015)

Measuring customer satisfaction
od: Gerson, Richard F.
Izdano: (1993)