Obálka

QR kód

Looking beyond the runway airlines innovating with best practices while facing realities /

Uloženo v:

Podrobná bibliografie
Hlavní autor:	Taneja, Nawal K.
Korporativní autor:	ebrary, Inc
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	Burlington, VT : Ashgate, 2010.
Témata:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction. Electronic books.
On-line přístup:	An electronic book accessible through the World Wide Web; click to view
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!

Podobné jednotky

Airline industry strategies, operations and safety /
Vydáno: (2011)

The global airline industry /
Vydáno: (2016)

A profile of the global airline industry /
Autor: Gourdin, Kent N.
Vydáno: (2016)

Straight and level practical airline economics /
Autor: Holloway, Stephen, 1952-
Vydáno: (2008)

Air transportation a management perspective /
Autor: Wensveen, J. G.
Vydáno: (2007)

Air transportation a management perspective /
Autor: Wensveen, G. John
Vydáno: (2011)

American Airlines, US Airways and the creation of the world's largest airline /
Autor: Reed, Ted, 1948 April 2-, a další
Vydáno: (2014)

Communication in the U.K. budget airline industry : how pr affects corporate success /
Autor: Schimmel, Matthias
Vydáno: (2014)

Contemporary issues shaping China's civil aviation policy balancing international with domestic priorities /
Autor: Williams, Alan, 1934-2011
Vydáno: (2009)

Air transport in the 21st century key strategic developments /
Vydáno: (2011)

Securing the future of U.S. air transportation a system in peril /
Vydáno: (2003)

The effect of air passenger tax on airline performance in Kenya /
Autor: Asava, Melvin E.
Vydáno: (2013)

Fusion of security system data to improve airport security
Vydáno: (2007)

WOW and SkyTeam Cargo an in-depth analysis of strategic alliances for air cargo carriers and the impact on cargo airlines operations and success /
Autor: Smeritschnig, Florian
Vydáno: (2013)

An introduction to airline economics
Autor: O'Connor, William E.
Vydáno: (2001)

Airline finance
Autor: Morrell, Peter S., 1946-
Vydáno: (2007)

Up in the air how airlines can improve performance by engaging their employees /
Vydáno: (2009)

The airline industry
Vydáno: (2006)

Practical applications in business aviation management /
Autor: Cannon, James R., a další
Vydáno: (2012)

Lessons from deregulation telecommunications and airlines after the crunch /
Autor: Kahn, Alfred E. (Alfred Edward)
Vydáno: (2004)

Ready for takeoff? : the potential for low-cost carriers in developing countries /
Autor: Weisskopf, Nora, a další
Vydáno: (2014)

Future flight a review of the small aircraft transportation system concept /
Vydáno: (2002)

Assessment of millimeter-wave and terahertz technology for detection and identification of concealed explosive and weapons
Vydáno: (2007)

Assessment of the practicality of pulsed fast neutron analysis for aviation security
Vydáno: (2002)

Airfares and ticketing /
Autor: Perlitz, lee
Vydáno: (2001)

What drives phenomenal success?
Autor: Barrett, Colleen
Vydáno: (2007)

Airworthiness an introduction to aircraft certification; a guide to understanding JAA, EASA and FAA standards /
Autor: De Florio, Filippo
Vydáno: (2006)

Corporate aviation management
Autor: Castro, Raoul, 1914-
Vydáno: (2011)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
Autor: Hayes, Bob E., 1963-
Vydáno: (2009)

Build for change : revolutionizing customer engagement through continuous digital innovation /
Autor: Trefler, Alan
Vydáno: (2014)

Magnetic service /
Autor: Bell, Chip R.
Vydáno: (2006)

50 ways to keep your customers : "and get new ones" /
Autor: Timm, Paul R.
Vydáno: (1992)

Creating customer value : the essentials of marketing
Autor: Learning Resources

Opportunities to improve airport passenger screening with mass spectrometry
Vydáno: (2004)

Aviation security after four decades, it's time for a fundamental review /
Autor: Jenkins, Brian Michael
Vydáno: (2012)

Secret service hidden systems that deliver unforgettable customer service /
Autor: DiJulius, John R., 1964-
Vydáno: (2003)

What's the secret? to providing a world-class customer experience /
Autor: DiJulius, John R., 1964-
Vydáno: (2008)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
Autor: Inghilleri, Leonardo
Vydáno: (2010)

Managing the customer experience : a measurement-based approach /
Autor: Wilburn, Morris, 1953-
Vydáno: (2006)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Autor: Price, Bill, 1950-, a další
Vydáno: (2015)