Guerra-López, I. (2007). Evaluating impact: Evaluation and continual improvement for performance improvement practitioners. HDR Press.
Citação norma ChicagoGuerra-López, Ingrid. Evaluating Impact: Evaluation and Continual Improvement for Performance Improvement Practitioners. Amherst, Mass.: HDR Press, 2007.
Citação norma MLAGuerra-López, Ingrid. Evaluating Impact: Evaluation and Continual Improvement for Performance Improvement Practitioners. HDR Press, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.