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Dyfyniad Arddull ChicagoPage, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. New York: AMACOM, 2010.
Dyfyniad MLAPage, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. AMACOM, 2010.
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