Page, S. (2010). The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability. AMACOM.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Page, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. New York: AMACOM, 2010.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Page, Susan. The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability. AMACOM, 2010.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.