Parmenter, D. (2010). Key performance indicators: Developing, implementing, and using winning KPIs. John Wiley & Sons.
Citace podle Chicago (17th ed.)Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Hoboken, NJ: John Wiley & Sons, 2010.
Citace podle MLA (9th ed.)Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. John Wiley & Sons, 2010.
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