APA(7版)引用形式
Kador, J. (2009). Effective apology: Mending fences, building bridges, and restoring trust. Berrett-Koehler Publishers.
Chicagoスタイル(17版)引用形式
Kador, John. Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. San Francisco: Berrett-Koehler Publishers, 2009.
MLA(9版)引用形式
Kador, John. Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. Berrett-Koehler Publishers, 2009.
警告: この引用は必ずしも正確ではありません.