Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (2nd ed.). Artech House.
Chicago-referens (17:e uppl.)Sharp, Alec, och Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Boston: Artech House, 2009.
MLA-referens (9:e uppl.)Sharp, Alec, och Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Artech House, 2009.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.