Cita APA (7th ed.)

Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (2nd ed.). Artech House.

Cita Chicago (17th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Boston: Artech House, 2009.

Cita MLA (9th ed.)

Sharp, Alec, i Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Artech House, 2009.