DiJulius, J. R. (2008). What's the secret?: To providing a world-class customer experience. Wiley.
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Chicago Style (17th ed.) Citation
DiJulius, John R. What's the Secret?: To Providing a World-class Customer Experience. Hoboken, N.J.: Wiley, 2008.
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MLA引文
DiJulius, John R. What's the Secret?: To Providing a World-class Customer Experience. Wiley, 2008.
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警告：這些引文格式不一定是100％准確.