Harden, L., & Heyman, B. (2009). Digital engagement: Internet marketing that captures customers and builds intense brand loyalty. American Management Association.
Style de citation Chicago (17e éd.)Harden, Leland, et Bob Heyman. Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty. New York: American Management Association, 2009.
Style de citation MLA (9e éd.)Harden, Leland, et Bob Heyman. Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty. American Management Association, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.