Harden, L., & Heyman, B. (2009). Digital engagement: Internet marketing that captures customers and builds intense brand loyalty. American Management Association.
Chicago-Zitierstil (17. Ausg.)Harden, Leland, und Bob Heyman. Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty. New York: American Management Association, 2009.
MLA-Zitierstil (9. Ausg.)Harden, Leland, und Bob Heyman. Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty. American Management Association, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.