APA-referens (7:e uppl.)

Cole, R. E. (1999). Managing quality fads: How American business learned to play the quality game. Oxford University Press.

Chicago-referens (17:e uppl.)

Cole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. New York: Oxford University Press, 1999.

MLA-referens (9:e uppl.)

Cole, Robert E. Managing Quality Fads: How American Business Learned to Play the Quality Game. Oxford University Press, 1999.