Pang, S. (2009). Successful service design for telecommunications: A comprehensive guide to design and implementation. John Wiley & Sons.
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Lua i Stíl Chicago (17ú heag.)
Pang, Sauming. Successful Service Design for Telecommunications: A Comprehensive Guide to Design and Implementation. Chichester, U.K.: John Wiley & Sons, 2009.
Cóipeáladh chuig an ngearrthaisce go rathúil é
Níorbh fhéidir cóipeáil chuig an ngearrthaisce
Lua MLA (9ú heag.)
Pang, Sauming. Successful Service Design for Telecommunications: A Comprehensive Guide to Design and Implementation. John Wiley & Sons, 2009.
Cóipeáladh chuig an ngearrthaisce go rathúil é
Níorbh fhéidir cóipeáil chuig an ngearrthaisce
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.