Service innovation organizational responses to technological opportunities & market imperatives /

Enhancing the performance of the services sector
Vydáno: (2005)

Services management (including skill development) /
Autor: Ramachandra, K.
Vydáno: (2010)

Journal of services marketing.
Vydáno: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
Autor: Kurokawa, Toshiaki
Vydáno: (2015)

Services marketing and management
Autor: Gilmore, Audrey
Vydáno: (2003)

Open services innovation rethinking your business to grow and compete in a new era /
Autor: Chesbrough, Henry William
Vydáno: (2011)

Marketing plans for services a complete guide /
Autor: McDonald, Malcolm
Vydáno: (2011)

Innovation in an advanced consumer society : value-driven service innovation /
Autor: Furseth, Peder Inge, 1961-, a další
Vydáno: (2016)

Financial innovation : from robo-advisors to goals based investing investing and gamification /
Autor: Sironi, Paolo
Vydáno: (2016)

High tech, high touch library customer service through technology /
Autor: Jurewicz, Lynn
Vydáno: (2003)

Services marketing : managing the service value chain /
Autor: Bruhn, Manfred
Vydáno: (2006)

Service science : the foundations of service engineering and management /
Autor: Qiu, Robin G.
Vydáno: (2014)

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
Autor: Enz, Cathy A., 1956-, a další
Vydáno: (2016)

Niche envy marketing discrimination in the digital age /
Autor: Turow, Joseph
Vydáno: (2006)

Service management : operation,strategy,Information technology /
Autor: Fitzsimmons, James A.
Vydáno: (2008)

The daily you how the new advertising industry is defining your identity and your worth /
Autor: Turow, Joseph
Vydáno: (2011)

Relationship marketing in services
Vydáno: (2002)

Technology in services policies for growth, trade, and employment /
Vydáno: (1988)

Promotion of services
Vydáno: (2002)

Global trade in services fear, facts, and offshoring /
Autor: Jensen, J. Bradford
Vydáno: (2011)

Service marketing in Ghana : a customer relationship management approach /
Autor: Kuada, John, a další
Vydáno: (2014)

Service quality a global perspective /
Vydáno: (2003)

Stakeholder engagement for service design : how service designers identify and communicate insights /
Autor: Segelström, Fabian
Vydáno: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
Autor: Segelstrom, Fabian
Vydáno: (2013)

Service industries a geographical appraisal /
Autor: Daniels, P. W.
Vydáno: (1985)

5S for service organizations and offices : a lean look at improvements /
Autor: Sarkar, Debashis
Vydáno: (2006)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Vydáno: (2011)

Services management
Autor: Appannaiah, H. R.
Vydáno: (2010)

Market orientation and service firm performance a research agenda /
Vydáno: (2002)

Information and communication technologies in the welfare services
Vydáno: (2003)

Internationalization of service firms
Vydáno: (2007)

Globalization of services some implications for theory and practice /
Vydáno: (2000)

International journal of service industry management.
Vydáno: (2007)

Priorities and pathways in services reform part 1 - quantitative studies /
Vydáno: (2013)

Closing the feedback loop : can technology bridge the accountability gap? /
Vydáno: (2014)

Marketing plans for service businesses a complete guide /
Autor: McDonald, Malcolm
Vydáno: (2006)