APA (7th ed.) Zitazioa

ebrary, Inc, Hull, F. M., & Tidd, J. (2003). Service innovation: Organizational responses to technological opportunities & market imperatives. Imperial College Press.

Chicago Style (17th ed.) Zitazioa

ebrary, Inc, Frank M. Hull, eta Joseph Tidd. Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives. London: Imperial College Press, 2003.

MLA (9th ed.) Zitazioa

ebrary, Inc, et al. Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives. Imperial College Press, 2003.