APA-referens (7:e uppl.)
Black, J. R., & Miller, D. (2008). The Toyota way to healthcare excellence: Increase efficiency and improve quality with Lean. Health Administration Press.
Chicago-referens (17:e uppl.)
Black, John R., och David Miller. The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean. Chicago: Health Administration Press, 2008.
MLA-referens (9:e uppl.)
Black, John R., och David Miller. The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean. Health Administration Press, 2008.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.