Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
Saved in:
| 主要作者: | |
|---|---|
| 企業作者: | |
| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
Hoboken, N.J. :
John Wiley & Sons,
c2008.
|
| 主題: | |
| 在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|
相似書籍
Perception of a difference the power in buying, marketing and selling customer care /
由: Zimmerman, Wesley
出版: (2005)
由: Zimmerman, Wesley
出版: (2005)
Relationship marketing theory and practice /
出版: (1996)
出版: (1996)
Surprise! : The secret to customer loyalty in the service sector /
由: Magnini, Vincent P.
出版: (2015)
由: Magnini, Vincent P.
出版: (2015)
Services marketing : integrating customer focus across the firm /
由: Zeithaml, Valarie A.
出版: (2009)
由: Zeithaml, Valarie A.
出版: (2009)
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
由: Frawley, Andrew
出版: (2015)
由: Frawley, Andrew
出版: (2015)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
由: Price, Bill, 1950-, et al.
出版: (2015)
由: Price, Bill, 1950-, et al.
出版: (2015)
Meeting customer needs /
由: Smith, Ian
出版: (2003)
由: Smith, Ian
出版: (2003)
Beyond customer service, revised
由: Gerson, Richard F.
出版: (1998)
由: Gerson, Richard F.
出版: (1998)
Customer winback how to recapture lost customers and keep them loyal /
由: Griffin, Jill
出版: (2001)
由: Griffin, Jill
出版: (2001)
Positively outrageous service how to delight and astound your customers and win them for life /
由: Gross, T. Scott
出版: (2004)
由: Gross, T. Scott
出版: (2004)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
由: Lowenstein, Michael W., 1942-
出版: (2011)
由: Lowenstein, Michael W., 1942-
出版: (2011)
Customer experience management a revolutionary approach to connecting with your customers /
由: Schmitt, Bernd
出版: (2003)
由: Schmitt, Bernd
出版: (2003)
The customer-driven company : moving from talk to action /
由: Whiteley, Richard C.
出版: (1991)
由: Whiteley, Richard C.
出版: (1991)
Customer relations
出版: (2011)
出版: (2011)
When customers talk --turn what they tell you into sales /
由: Gross, T. Scott
出版: (2005)
由: Gross, T. Scott
出版: (2005)
Service design for business : a practical guide to optimizing the customer experience /
由: Reason, Ben, 1972-, et al.
出版: (2016)
由: Reason, Ben, 1972-, et al.
出版: (2016)
Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
由: Cundari, Aldo
出版: (2015)
由: Cundari, Aldo
出版: (2015)
Services marketing : people, technology, strategy /
由: Lovelock, Christopher
出版: (2011)
由: Lovelock, Christopher
出版: (2011)
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
由: Goodman, John A.
出版: (2009)
由: Goodman, John A.
出版: (2009)
Strategic customer management strategizing the sales organization /
由: Piercy, Nigel
出版: (2009)
由: Piercy, Nigel
出版: (2009)
Customer intimacy : pick your partners, shape your culture, win together /
由: Wiersema, Fred
出版: (1996)
由: Wiersema, Fred
出版: (1996)
Managing quality customer service a practical guide for establishing a service operation /
由: Martin, William B.
出版: (1989)
由: Martin, William B.
出版: (1989)
Connect : how to use data and digital marketing to create lifetime customers /
由: Petersen, Lars Birkholm, et al.
出版: (2014)
由: Petersen, Lars Birkholm, et al.
出版: (2014)
Service marketing : people, technology, strategy /
由: Lovelock, Christopher
出版: (2011)
由: Lovelock, Christopher
出版: (2011)
Social media marketing the next generation of business engagement /
由: Evans, Dave, 1956-
出版: (2010)
由: Evans, Dave, 1956-
出版: (2010)
Managing the customer experience : a measurement-based approach /
由: Wilburn, Morris, 1953-
出版: (2006)
由: Wilburn, Morris, 1953-
出版: (2006)
How to handle major customers profitably. /
由: Melkman, Alan
出版: (1979)
由: Melkman, Alan
出版: (1979)
Why service stinks ... and exactly what to do about it
由: Gross, T. Scott
出版: (2003)
由: Gross, T. Scott
出版: (2003)
New service paradigms AMA SERVSIG Conference 2003 /
出版: (2004)
出版: (2004)
Service recovery and service continuity
出版: (2005)
出版: (2005)
What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
由: Gallagher, Richard S.
出版: (2008)
由: Gallagher, Richard S.
出版: (2008)
Customer care excellence : how to create an effective customer focus. /
由: Cook, Sarah
出版: (2011)
由: Cook, Sarah
出版: (2011)
Delivering knock your socks off service
由: Zemke, Ron
出版: (2003)
由: Zemke, Ron
出版: (2003)
Customer service training 101 quick and easy techniques that get great results /
由: Evenson, Renee, 1951-
出版: (2005)
由: Evenson, Renee, 1951-
出版: (2005)
Eliminate customer turnoffs /
由: Timm, Paul R.
由: Timm, Paul R.
Exceed customer expectations /
由: Timm, Paul R.
由: Timm, Paul R.
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
由: Blunt, Carolyn
出版: (2013)
由: Blunt, Carolyn
出版: (2013)
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance /
由: Mitchell, Dave, 1961-
出版: (2014)
由: Mitchell, Dave, 1961-
出版: (2014)
Managing the new customer relationship strategies to engage the social customer and build lasting value /
由: Gordon, Ian H.
出版: (2013)
由: Gordon, Ian H.
出版: (2013)
The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /
由: Stratten, Scott
出版: (2012)
由: Stratten, Scott
出版: (2012)