Understanding the construction client

Consumer trends and new product opportunities in the food sector /
Vydáno: (2017)

Customer loyalty, retention, and customer relationship management
Vydáno: (2006)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
Autor: McKean, John, 1956-
Vydáno: (2015)

Looking beyond the runway airlines innovating with best practices while facing realities /
Autor: Taneja, Nawal K.
Vydáno: (2010)

Construction craft to industry /
Autor: Sebestyén, Gyula, 1921-
Vydáno: (1998)

Slow down, sell faster! understand your customer's buying process and maximize your sales /
Autor: Davis, Kevin
Vydáno: (2011)

Understanding the consumer
Autor: Szmigin, Isabelle
Vydáno: (2003)

Extending the food desert debate
Vydáno: (2004)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Autor: Price, Bill, 1950-, a další
Vydáno: (2015)

Effective client management in professional services : how to build successful client relationships /
Autor: Berkovi, Jack
Vydáno: (2014)

The wallet allocation rule : winning the battle for share /
Autor: Keiningham, Timothy L.
Vydáno: (2015)

Magnetic service /
Autor: Bell, Chip R.
Vydáno: (2006)

A complaint is a gift recovering customer loyalty when things go wrong /
Autor: Barlow, Janelle, 1943-
Vydáno: (2008)

50 ways to keep your customers : "and get new ones" /
Autor: Timm, Paul R.
Vydáno: (1992)

Creating customer value : the essentials of marketing
Autor: Learning Resources

Build for change : revolutionizing customer engagement through continuous digital innovation /
Autor: Trefler, Alan
Vydáno: (2014)

Sustainable use of wood in construction /
Autor: Coulson, Jim (James C.)
Vydáno: (2014)

Sensory and aroma marketing /
Vydáno: (2017)

Managing the customer experience : a measurement-based approach /
Autor: Wilburn, Morris, 1953-
Vydáno: (2006)

What's the secret? to providing a world-class customer experience /
Autor: DiJulius, John R., 1964-
Vydáno: (2008)

Secret service hidden systems that deliver unforgettable customer service /
Autor: DiJulius, John R., 1964-
Vydáno: (2003)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
Autor: Inghilleri, Leonardo
Vydáno: (2010)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
Autor: Hayes, Bob E., 1963-
Vydáno: (2009)

The management of quality in construction
Autor: Ashford, John L., 1930-
Vydáno: (1989)

Procurement strategies a relationship-based approach /
Vydáno: (2003)

Next generation finance : adapting the financial services industry to changes in technology, regulation and consumer behaviour /
Vydáno: (2013)

Client service excellence : the 10 commandments /
Autor: O'Sullivan, Larry
Vydáno: (2010)

Building construction handbook /
Autor: Chudley, Roy
Vydáno: (2010)

What's the future of business? changing the way businesses create experiences /
Autor: Solis, Brian
Vydáno: (2013)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
Autor: Blunt, Carolyn
Vydáno: (2013)

Measuring customer satisfaction
Autor: Gerson, Richard F.
Vydáno: (1993)

Managing risk in construction projects /
Autor: Smith, Nigel J.
Vydáno: (2014)

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
Autor: Hoffmann, Nicolas, 1983-
Vydáno: (2013)

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
Autor: Hoffmann, Nicolas, 1983-
Vydáno: (2013)

Construction project scheduling and control /
Autor: Mubarak, Saleh A. (Saleh Altayeb)
Vydáno: (2015)

Advanced building construction and materials 2013 : selected, peer reviewed papers from the 2013 International Conference on Advanced Building Construction and Materials 2013 (ABCM 2013), September 26-27, 2013, Kočovce, Slovakia /
Vydáno: (2014)