APA (7e ed.) Bronvermelding
Zimmerman, W. (2005). Perception of a difference: The power in buying, marketing and selling customer care. WZA, Inc..
Chicago (17e ed.) Bronvermelding
Zimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. Scottsdale, AZ: WZA, Inc., 2005.
MLA (9e ed.) Bronvermelding
Zimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. WZA, Inc., 2005.
Let op: Deze citaties zijn niet altijd 100% accuraat.