Style de citation APA (7e éd.)
Zimmerman, W. (2005). Perception of a difference: The power in buying, marketing and selling customer care. WZA, Inc..
Style de citation Chicago (17e éd.)
Zimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. Scottsdale, AZ: WZA, Inc., 2005.
Style de citation MLA (9e éd.)
Zimmerman, Wesley. Perception of a Difference: The Power in Buying, Marketing and Selling Customer Care. WZA, Inc., 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.