Cita APA (7a ed.)
ebrary, Inc. (2007). International journal of service industry management. Emerald.
Cita Chicago Style (17a ed.)
ebrary, Inc. International Journal of Service Industry Management. [Bradford, England]: Emerald, 2007.
Cita MLA (9a ed.)
ebrary, Inc. International Journal of Service Industry Management. Emerald, 2007.
Precaución: Estas citas no son 100% exactas.