Cita APA (7th ed.)
ebrary, Inc. (2007). International journal of service industry management. Emerald.
Cita Chicago (17th ed.)
ebrary, Inc. International Journal of Service Industry Management. [Bradford, England]: Emerald, 2007.
Cita MLA (9th ed.)
ebrary, Inc. International Journal of Service Industry Management. Emerald, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.