Show me the money how to determine ROI in people, projects, and programs /
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| Autor principal: | |
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| Autor corporatiu: | |
| Altres autors: | |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
San Francisco, Calif. :
Berrett-Koehler Publishers,
c2007.
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| Edició: | 1st ed. |
| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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Taula de continguts:
- Preface
- The value evolution
- The ROI methodology: a brief overview
- Project needs and objectives: ensuring business alignment
- Reaction and perceived value
- Learning and confidence
- Application and implementation
- Impact and consequences
- Isolation of project impact
- Show me the money: converting data to money
- The intangible measures
- Project costs and calculating ROI
- The business case: forecasting value, including ROI
- Results reporting
- Implementing and sustaining ROI.