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Coaching, counseling & mentoring how to choose & use the right technique to boost employee performance /

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Hlavní autor: Stone, Florence M.
Korporativní autor: ebrary, Inc
Médium: Elektronický zdroj E-kniha
Jazyk:angličtina
Vydáno: New York : American Management Association, c2007.
Vydání:2nd ed.
Témata:
Mentoring in business.
Employees > Coaching of.
Employees > Counseling of.
Employees > Training of.
Electronic books.
On-line přístup:An electronic book accessible through the World Wide Web; click to view
Tagy: Přidat tag
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Obsah:
  • Introduction : three ways to develop high-performance employees
  • Your role as a coach
  • Coaching as an ongoing responsibility
  • Let's talk : "should I say that?"
  • Coaching traps and problems
  • Why counsel troublesome people?
  • How to turn around problem employees and employees with problems
  • Let's talk : specific counseling sessions
  • Counseling dilemmas : traps and pitfalls to avoid
  • What mentoring can do to help high achievers- and you
  • Mentor as a role model, broker, advocate, and career counselor
  • Let's talk : face-to-face and e-conversations
  • Mentoring traps to avoid
  • Epilogue : your role as a leader.

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