Ngā kupu hautoa kōpae
Tohutoro APA (7th ed.)
Performance Associates, Inc, & ebrary, Inc. (2007). Delivering knock your socks off service (4th ed.). AMACOM, American Management Association.
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Tohutoru Kātū Chicago (17th ed.)
Performance Associates, Inc, me Inc ebrary. Delivering Knock Your Socks off Service. 4th ed. New York: AMACOM, American Management Association, 2007.
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Tohutoro MLA (9th ed.)
Performance Associates, Inc, me Inc ebrary. Delivering Knock Your Socks off Service. 4th ed. AMACOM, American Management Association, 2007.
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Kua rahua te tārua ki te papatopenga
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