Performance Associates, Inc, & ebrary, Inc. (2007). Delivering knock your socks off service (4th ed.). AMACOM, American Management Association.
Cóipeáladh chuig an ngearrthaisce go rathúil é
Níorbh fhéidir cóipeáil chuig an ngearrthaisce
Lua i Stíl Chicago (17ú heag.)
Performance Associates, Inc, agus Inc ebrary. Delivering Knock Your Socks off Service. 4th ed. New York: AMACOM, American Management Association, 2007.
Cóipeáladh chuig an ngearrthaisce go rathúil é
Níorbh fhéidir cóipeáil chuig an ngearrthaisce
Lua MLA (9ú heag.)
Performance Associates, Inc, agus Inc ebrary. Delivering Knock Your Socks off Service. 4th ed. AMACOM, American Management Association, 2007.
Cóipeáladh chuig an ngearrthaisce go rathúil é
Níorbh fhéidir cóipeáil chuig an ngearrthaisce
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.