Cita APA (7th ed.)
Hernon, P., & Dugan, R. E. (2002). An action plan for outcomes assessment in your library. American Library Association.
Cita Chicago (17th ed.)
Hernon, Peter, i Robert E. Dugan. An Action Plan for Outcomes Assessment in Your Library. Chicago: American Library Association, 2002.
Cita MLA (9th ed.)
Hernon, Peter, i Robert E. Dugan. An Action Plan for Outcomes Assessment in Your Library. American Library Association, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.