Thenell, J. (2004). The library's crisis communications planner: A PR guide for handling every emergency. American Library Association.
Chicago (17e ed.) BronvermeldingThenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. Chicago: American Library Association, 2004.
MLA (9e ed.) BronvermeldingThenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. American Library Association, 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.