APA način citiranja (7. izdanje)

Mitchell, P., & Chaman-Ruiz, K. (2007). Communication-based assessment for bank operations. World Bank.

Čikaški stil citiranja (17. izdanje)

Mitchell, Paul, i Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. Washington, D.C.: World Bank, 2007.

MLA način citiranja (9. izdanje)

Mitchell, Paul, i Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. World Bank, 2007.