APA-viite (7. p.)
Betz, C. T. (2007). Architecture and patterns for IT service management, resource planning, and governance: Making shoes for the cobbler's children. Elsevier/Morgan Kaufmann.
Chicago-viite (17. p.)
Betz, Charles T. Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children. Amsterdam ; Boston: Elsevier/Morgan Kaufmann, 2007.
MLA-viite (9. p.)
Betz, Charles T. Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children. Elsevier/Morgan Kaufmann, 2007.
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