Going live starting & running a virtual reference service /

Digital reference service
由: Chowdhury, Gobinda
出版: (2004)

Virtual reference training the complete guide to providing anytime, anywhere answers /
由: Hirko, Buff
出版: (2004)

Reference and information services : an introduction /
出版: (2011)

The librarian as information consultant transforming reference for the Information Age /
由: Murphy, Sarah Anne
出版: (2011)

Dealing with an international clientele communications, diplomacy and etiquette /
由: Meredith, Meri
出版: (2004)

Learn reference work
由: Sitter, Clara Loewen
出版: (2007)

Readers' advisory service in the public library
由: Saricks, Joyce G.
出版: (2005)

Making sense of business reference a guide for librarians and research professionals /
由: Ross, Celia
出版: (2013)

The embedded librarian innovative strategies for taking knowledge where it's needed /
由: Shumaker, David, 1950-
出版: (2012)

Reference services review.
出版: (2011)

Crisis in employment a librarian's guide to helping job seekers /
由: Jerrard, Jane, 1961-
出版: (2009)

Guide to reference : essential general reference and library science sources /
出版: (2014)

Engaging first-year students in meaningful library research : a practical guide for teaching faculty /
由: Flaspohler, Molly R.
出版: (2012)

Library Web sites creating online collections and services /
由: Wilson, A. Paula
出版: (2004)

Library user metaphors and services : how librarians look at their users /
由: Johannsen, Carl Gustav
出版: (2015)

Library services for multicultural patrons strategies to encourage library use /
出版: (2013)

Assessing service quality : satisfying the expectations of library customers /
由: Hernon, Peter, et al.
出版: (2015)

Book availability and the library user /
由: Buckland, Michael Keeble
出版: (1975)

Leading libraries : how to create a service culture /
由: VanDuinkerken, Wyoma, et al.
出版: (2015)

Online community information creating a nexus at your library /
由: Durrance, Joan C.
出版: (2002)

IM and SMS reference services for libraries
由: Bielskas, Amanda, 1974-
出版: (2012)

Library instruction design : learning from Apple and Google /
由: Su, Di
出版: (2014)

50+ library services innovation in action /
由: Schull, Diantha Dow
出版: (2013)

Social software in libraries building collaboration, communication, and community Online /
由: Farkas, Meredith G., 1977-
出版: (2007)

5-star programming and services for your 55+ library customers
由: Mates, Barbara T.
出版: (2003)

Adult programs in the library
由: Lear, Brett W.
出版: (2002)

Adult programs in the library /
由: Lear, Brett W.
出版: (2013)

Small business and the public library strategies for a successful partnership /
由: Weiss, Luise, 1937-
出版: (2011)

Boomers and beyond reconsidering the role of libraries /
出版: (2010)

Web-based instruction a guide for libraries /
由: Smith, Susan Sharpless
出版: (2006)

Web-based instruction a guide for libraries /
由: Smith, Susan Sharpless
出版: (2010)

Disability issues and libraries a Scottish perspective /
出版: (2005)

Creating the one-shot library workshop a step-by-step guide /
由: Veldof, Jerilyn R.
出版: (2006)

The horror readers' advisory the librarian's guide to vampires, killer tomatoes, and haunted houses /
由: Spratford, Becky Siegel
出版: (2004)

The readers' advisory guide to historical fiction /
由: Baker, Jennifer S., 1953-
出版: (2015)

A guide to developing braille and talking book services /
出版: (1984)