E-Service new directions in theory and practice /
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Corporate Author: | ebrary, Inc |
---|---|
Other Authors: | Rust, Roland T., Kannan, P. K. |
Format: | Electronic eBook |
Language: | English |
Published: |
Armonk, N.Y. :
M.E. Sharpe,
c2002.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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