APA (7th ed.) Citation
ebrary, Inc, Rust, R. T., & Kannan, P. K. (2002). E-Service: New directions in theory and practice. M.E. Sharpe.
Chicago Style (17th ed.) Citation
ebrary, Inc, Roland T. Rust, and P. K. Kannan. E-Service: New Directions in Theory and Practice. Armonk, N.Y.: M.E. Sharpe, 2002.
MLA (9th ed.) Citation
ebrary, Inc, et al. E-Service: New Directions in Theory and Practice. M.E. Sharpe, 2002.
Warning: These citations may not always be 100% accurate.