Cita APA
ebrary, Inc, Fjermestad, J., & Romano, N. C. (2006). Electronic customer relationship management. M.E. Sharpe.
Citación estilo Chicago
ebrary, Inc, Jerry Fjermestad, and Nicholas C. Romano. Electronic Customer Relationship Management. Armonk, N.Y. ; London: M.E. Sharpe, 2006.
Cita MLA
ebrary, Inc, et al. Electronic Customer Relationship Management. M.E. Sharpe, 2006.
Warning: These citations may not always be 100% accurate.