APA način citiranja (7. izdanje)
ebrary, Inc. (2002). TQM and HRM: The human side to quality. Emerald Group Publishing.
Čikaški stil citiranja (17. izdanje)
ebrary, Inc. TQM and HRM: The Human Side to Quality. Bradford, England: Emerald Group Publishing, 2002.
MLA način citiranja (9. izdanje)
ebrary, Inc. TQM and HRM: The Human Side to Quality. Emerald Group Publishing, 2002.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.